Cisco Voice Over IP Phone
The Cisco Telecaster 7960 VOIP (voice over internet protocol) phone was the first major customer facing product to be shipped by Cisco. Prior to release, most who interacted with the company’s products were IT professionals working on server racks. The Telecaster series brought Cisco “out of the closet” and onto users desks, thereby building consumer awareness of Cisco’s offerings.
Empowering New Communication
As one of the first generation of VOIP phones, the Cisco 7960 was an unrivaled success. The VOIP phone series proved to be reliable, ergonomic and intuitive to use. The design was also scaleable to support future features and applications. By far one of the company’s most successful launches, the iconic Cisco 7960 series proved to have stage presence as well. It proved to be favored by Hollywood and was featured on shows like “24” and in films including “The Bourne Supremacy”, “Transformers” and “Iron Man”.
Flexible Menus and Intuitive Line Management
The 7960 VOIP phone was powerful. Management of multiple VOIP lines was made possible through the intuitive line management zone on the display and corresponding physical keys. Context sensitive soft keys and their associated actions were presented to users along the lower portion of the display. Features such as a recent calls directory which users were becoming familiar with on their own personal phones helped ease onboarding and efficiency of using the VOIP phones.
Main Mode Access
Main modes of use including messages, directories, services, settings and context-sensitive information could all be accessed by physical mode key cluster. Other controls such as volume or speaker and mute buttons were also made available. A bright red message light was light-piped through the handset served to inform users of pending message at a glance from a distance.